[ TRUST CENTER ]
Trust, in plain language
DDSArk protects patient data for dental organizations, so the standard we hold ourselves to is the standard you answer to. Every policy below is written to be read — clear sections, plain summaries, and the exact numbers that matter.
99.99%
Availability target
AES-256
Encryption at rest
SOC 2 II
Independently audited
Signed BAA
For every customer
Security
Encryption, architecture, access controls, and how we keep backups beyond ransomware’s reach.
ReadHIPAA & BAA
How DDSArk supports your HIPAA obligations and the Business Associate Agreement we sign.
ReadService Level Agreement
99.99% availability, recovery-time targets, and the service-credit schedule — in plain numbers.
ReadTerms & Conditions
The agreement that governs your use of DDSArk, written to be read — not decoded.
ReadPrivacy Policy
What data we process, why, how long we keep it, and the rights you and your patients hold.
ReadCookie Policy
The handful of cookies we use, what each one does, and how to control them.
ReadAcceptable Use Policy
The ground rules that keep the platform safe and reliable for every dental group on it.
ReadNeed something specific — a copy of our SOC 2 report, a signed BAA, or a security questionnaire? Email security@ddsark.com and we’ll respond within two business days.